POINTS TO KEEP IN MIND WHILE WRITING AN EMAIL

POINTS TO KEEP IN MIND WHILE WRITING AN EMAIL

Subject: Always have a subject line that summarizes briefly and clearly the contents of the message.

Simplified Sentences: Keep it short and simple.

Know your Reader |Note the difference between Informal and Formal

Informal – Thanks for emailing me on 15th February
Formal – Thank you for your email dated 15th February

Informal – Sorry, I can’t make it.
Formal – I am afraid I will not be able to attend

Informal – Can you…?
Formal – I was wondering if you could….?

Be very careful of capital letters, punctuation, spelling, basic grammar and format

Direct – I need this in half an hour.
Indirect and polite – Would it be possible to have this in half an hour?

Direct – There will be a delay
Indirect – I’m afraid there may be a slight delay.

Direct – It’s a bad idea
Indirect – To be honest, I’m not sure if that would be a good idea.